Reporting a Claim?
You can submit a claim using our easy-to-use online form, or simply give us a call and we’ll take care of the rest.
Making a Claim
To start your claim, simply complete the form or speak to our team by phone.
We understand that even minor claims can feel overwhelming, which is why we’re proud of the personal support we provide. Our team is here to help and guide you through every stage of the claims process.
Please let us know about any claim as early as you can. This helps us act quickly on your behalf and ensures the best possible outcome.
Claim Testimonials
Claims are The True Test of an Insurance Broker Remember You Are Never On Your Own.
Brian Martin - Clayton Liberal Club
On behalf of the committee and members of Clayton Liberal Club, I would like to place on record our satisfaction with the prompt and efficient way our recent claim for storm damage to the Club's roof was handled by LAP Insurance Brokers
Making the claim was staightforward with a minimum of forms to complete and simply requiring three estimates for the proposed repairs.
Throughout the process they maintained regular contact with us, offering advice and assistance where needed.
The Loss Adjustor visited the premises within 2 weeks of the claim being lodged and once we had supplied evidence of ongoing maintenance of the roof and guttering came back to us with a fair and generous offer.
We were pleased to accept this and the money was in our account in a matter of days.
Consequently we have been able to commission the repair work and it is currently in progress. From start to finish the whole process took about 6 weeks.
I would not hesitate to recommend LAP Insurance Brokers to any company seeking to obtain good value, reliable cover for their premises or business,
Steve Tomlinson - Greenhill Bowling Club
Just to thank you LAP insurance for your excellent service in regards of the latest claims, your personal touch of ringing regularly to keep me updated on the progress of them, the ease of making the claims and just the whole professional care your team made us feel in very safe hands and now it is all settled, I wouldn’t hesitate to recommend you to any other persons/clubs/firms who are searching for a friendly, professional insurance company to provide very competitive rates and a first class service
Agnes Guthrie - Royal British Legion Crossgates Branch and Club
Just to thank you LAP insurance for your excellent service in regards of the latest claims, your personal touch of ringing regularly to keep me updated on the progress of them, the ease of making the claims and just the whole professional care your team made us feel in very safe hands and now it is all settled, I wouldn’t hesitate to recommend you to any other persons/clubs/firms who are searching for a friendly, professional insurance company to provide very competitive rates and a first class service
Stuart Ogden - St Annes Ex-Servicemen's Club
LAP insurance made our insurance claim very easy and simple. They phoned or emailed on a regular basis to keep us up to date. I would recommend LAP insurance to other clubs. Our claim for storm damage was settled very quickly and fairly. I feel very confident that if anything else aarises,it will be dealt with professionally
Dawn Chapman - Avon Valley Indoor Bowls Club Ltd
It was very easy to make a claim with LAP Insurance. We had weekly updates either by phone or email along the way. We would recommend LAP Insurers to other clubs. The claim did seem to drag on a bit, but probably due to ongoing discussions between us and the actual insurers. The claim was settled fairly, and I feel like we are in safe hands in the event of any other claims.
Julie Anne Cole - Bluebird Social Club
I would like to thank yourself at LAP Insurance for your very helpful and prompt help for sorting out our insurance claim out very well and being very helpful all the way from start to finish, keeping us updated and checking the claim went smoothly. our claim was settled very quickly and fairly from start to finish, with our payout happening very quick for us to get everything sorted most grateful to you for your help
Kenneth MacLennan - Lodge Carron 139
I am very happy with how my claim went; we were kept updated on our claim. The claim was settled within two weeks. I was very happy, minus the excess we had to pay. Hopefully no more storms for a while!
Dave - Nelson Working Mens Club
Extremely easy to make a claim, no long forms etc to fill in just a friendly agent to talk me through it. We had regular contact to ensure claim was progressing to our satisfaction. Definitely, by far the most personal service we have received. I have been extremely satisfied & I must say surprised with the professionalism & personal service (especially from Kelly)
Dave Jones - Comberbach Bowling Club
I have to say that the way that LAP Insurance handled our Bowling Club claim was 1st class. The process was simple but professional from start to finish with LAP Insurance keeping in touch with us until the claim was finalized.. Once we were put in contact with our Insurance company there was very little to do apart from providing an estimate and an invoice on completion. The full payment was made the day after the invoice was submitted. I would fully recommend LAP Insurance.
Janet Reynolds - Twerton Liberal Club
Just to thank you LAP insurance for your excellent service in regards of the latest claims, your personal touch of ringing regularly to keep me updated on the progress of them, the ease of making the claims and just the whole professional care your team made us feel in very safe hands and now it is all settled, I wouldn’t hesitate to recommend you to any other persons/clubs/firms who are searching for a friendly, professional insurance company to provide very competitive rates and a first class service
Stuart Lindsay - Sale Conservative Club Ltd
The process of making a claim was easy and straightforward.
LAP help guide us through the process from start to finish.
The claim was dealt with extremely quickly and payment paid.
We would definitely recommend LAP to other clubs.
We are extremely satisfied with every aspect of our claim and the way it was dealt with.
Brian Bebbington - Moorside Social Club
Hi Kelly I would like to thank you personally for all your help. I found it very easy to contact LAP and explain our claim.The follow up was very helpful,being kept up to date during the claim was very helpful. I would recommend LAP insurance to any Club ect. the claim was settled quickly once we submitted all the invoices for repairs and renewals The settlement figure was very fair and we will continue to use LAP.
Steve Chambers - Bradgate Working Mens Club Ltd
We found it very easy to make a claim and you were helpful all the way through .We were kept up to date with regular calls about how the claim was progressing and would recommend yourselves to other clubs. The claim was settled fairly quickly and in a fair manner and that we were informed and looked after through the process.
